Privacy Policy

Vivah Websites respects your privacy and is committed to protecting the personal information you share with us.

1. Information We Collect

• Personal details provided during registration and purchase (name, email, phone, billing details).
• Transaction information related to payments and orders.
• Technical information (IP address, browser type, usage analytics).

2. How We Use Your Information

• To process your order and deliver purchased services.
• To provide customer support and communicate important updates.
• To improve our website, offerings, and user experience.
• For legal and regulatory compliance.

3. Data Security

• We use industry-standard measures to secure your information.
• However, no method of transmission over the Internet is 100% secure.

4. Sharing of Information

• We do not sell, trade, or rent your personal information to third parties.
• Information may be shared with trusted service providers who help deliver our services (such as payment gateways).

5. Cookies & Tracking

• Our website may use cookies to enhance browsing experience.
• You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

• You can request access, correction, or deletion of your personal data.
• You may opt out of non-essential communications anytime.

7. Changes to this Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

3. Refund Policy

At Vivah Websites, we aim to provide complete satisfaction with our digital website solutions. Please review our refund policy below:

1. General Policy

• Since our products are digital in nature, all sales are considered final.
• Refunds are not issued once a website template has been delivered or customization has begun.

2. Exceptions for Refunds

• Payment was made but services/templates were not delivered within the committed timeline.
• A technical error on our end prevents proper use of the purchased website, and the issue remains unresolved despite reasonable support efforts.

3. Non-Refundable Cases

• Change of mind after purchase.
• Wrong selection of package by the client.
• Issues arising from client-side hosting, content, or third-party integrations.

4. Refund Procedure

• Eligible refund requests must be submitted in writing via email to our support team within 7 days of purchase.
• Approved refunds will be processed within 7–10 working days to the original payment method.

5. Contact

For refund requests or support, please write to us at: [Insert Support Email].